Frequently Asked Questions

Everything you need to know about your Preppers Shop experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my package once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to follow its progress.

Are your garments sustainably sourced?

At Preppers Shop, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled materials, and we are working toward 100% by next year.